Return or replace products

We have a 30-day return policy, we recommend you review our refund policy. Click here to view our refund policy

 

 

Frequently Asked Questions

What products can I return?

Most new, unopened items sold and shipped by Giggums may be returned within 30 days of delivery for a full or partial refund, as applicable.

 

 

NOTE: Products made to order such as imports, manufacturing or special orders confirmed and paid are not refundable.

 

 

When will I receive my refund?

Usually within 15 business days. Most refunds are received in full within 3-7 days once the return is received and processed. See refund policy

 

 

Giggums makes a substitution?

We can only replace the product with an identical one of the same version, and you are responsible for returning the damaged product within 30 days. If you want to exchange it for another product, you will have to return the product, receive the refund and place a new order.